Please leave POSITIVE FEEDBACK after receiving the product. Please contact us if your are not satisfied with the item after receive it. We could offer refund, and refund request is available only requests within a week after parcel received & returning the item as the same condition as received. We offer 100% refund if the item is broken before arrival, all you need to do is sending us the clear pictures to show it is broken. Defectivesituation must be noticed within 7 days after delivery. All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your e-mail,and we will reply to you as soon as possible. All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by Thoroughly reviewing item description and photos, and asking all questions Prior To Bidding. Please Note that size and color representation are subject to manufacturing variance and may not be exact. Also note that monitor settings may vary from computer to computer and may distort actual colors. Please read these terms thoroughly before placing your bid.